MARBLE FLOOR CLEANING & STONE RESTORATION
The Celtic Manor Resort - Newport, South Wales, NP18
Client's Challenge
Following refurbishment works across multiple bathroom areas, Celtic Manor Resort required specialist marble floor cleaning to address fine build-up, surface residue, marks and general site contamination left behind during the construction programme.
As a high-profile luxury hotel and resort, the bathrooms needed to be returned to service quickly and presented to a standard consistent with guest expectations. Any delay or damage to the marble surfaces would have impacted room handover schedules and overall presentation quality.
The client required a controlled, specialist cleaning solution capable of restoring the natural appearance and finish of the marble flooring without causing surface damage or compromising the refurbishment timeline.
Assessment & Planning
APT ICC carried out a detailed assessment of the marble bathroom floors prior to works commencing. The assessment focused on:
• The level of refurbishment residue and surface dulling
• The condition and sensitivity of the marble finish
• Identification of surface marks and light staining
• Selection of a suitable progressive pad system for stone restoration
• Programming works to integrate seamlessly with refurbishment handover
schedules
This planning ensured the marble floors could be restored efficiently, safely and without risk to the stone surface or disruption to the hotel’s operational programme.
Methodology
The marble floor cleaning was delivered using a controlled, staged restoration process:
1. Surface inspection and preparation
Floors were inspected and prepared, with loose debris and surface residues identified prior to mechanical cleaning.
2. Progressive mechanical marble cleaning
A rotary floor buffer was used with a staged pad system:
• Coarse pad pass to lift surface contamination and dulling
• Medium pad pass to address embedded residue and light marks
• Fine pad pass to restore finish uniformity and natural sheen
3. Final presentation clean
Floors were cleaned down and prepared for immediate handover and use.
This approach ensured effective restoration while maintaining a sympathetic cleaning process suitable for high-value marble surfaces.
Site Access & Logistics
Equipment
• Rotary floor buffer
• Progressive pad system (coarse / medium / fine)
Chemicals
• Aximax
• Crystal
All products selected to support safe cleaning and restoration of
marble surfaces without damage.
The Results
• Refurbishment residue and surface contamination fully removed
• Marble bathroom floors restored to a clean, polished finish
• Natural appearance and sheen of the stone reinstated
• Bathrooms released back into service immediately
• Presentation standards aligned with luxury resort expectations
The client was able to complete refurbishment handover without delay,
confident the marble flooring met the required quality and finish standards.
